WebmasterMoms
provides web hosting to numerous clients, which means that we have a responsibility
to protect each client and to provide the best service available. The following
guidelines were established to ensure these crucial obligations are met.
UNACCEPTABLE ACTIVITIES:
These include spamming (sending unsolicited advertising to those with which
the customer has no existing business relationship, posting off-topic advertising
in newsgroups); spoofing (using a return email address which is not the
valid reply address of the sender or sending an email message which does
not contain enough information to enable the recipient to identify the party
who is really sending the message; passive spamming (promoting a web site
hosted by WebmasterMoms by spamming from some other source), trolling (posting
controversial messages in newsgroups to generate responses), mailbombing
(inundating a user with email without any serious intent to correspond),
generating a higher volume of outgoing mail than a normal user (20% or more
of available system resources), and subscribing someone else to an electronic
mailing list without that person's permission. A message is considered unsolicited
if it is posted in violation of a newsgroup charter or sent to a recipient
who has not requested the message. Making an email address available to
the public does not constitute a request to receive messages. Distribution
of mass emailing programs is also prohibited. All recipients on a mailing
list must have personally subscribed. Mailing lists may not be used to distribute
unsolicited email. Any customer repeatedly "mailbombed" or that
attracts such behavior will be asked to leave. If you are not sure if your
actions will be in violation, please ask first by sending email to abuse@WebmasterMoms.com
ABUSE
OF THE LEGAL RIGHTS OF OTHERS:
Examples of unacceptable activities in this regard include posting private
information about a person without their consent, infringing intellectual
property rights, defaming a person or business, and knowingly making available
code which will have a deleterious effect on third party computers. WebmasterMoms
supports free speech on the Internet, and will not suspend or cancel a
customer’s account simply because it disagrees with the views expressed
by the customer. Where there are allegations that a customer’s on-line
activity has violated the legal rights of a third party, WebmasterMoms
will not substitute itself for a court of law in deciding tort claims
raised by the third party.
ABUSE OF THE LAW:
WebmasterMoms services may be used for lawful purposes only. Illegal
use includes but is not limited to: drug dealing; attempting without authorization
to access a computer system; pirating (distributing copyrighted material
in violation of copyright law, specifically MP3s, MPEG's, ROMs, and ROM
emulators); gambling; schemes to defraud; trafficking in obscene material;
sending a message or having content that is obscene, lewd, lascivious,
filthy, or indecent with intent to annoy, abuse, threaten, or harass another
person; threatening bodily harm or damage to individuals or groups; violating
U.S. export restrictions; stalking; or violating other state or federal
law such as the Electronic Communications Privacy Act, the Computer Fraud
and Abuse Act, or the Economic Espionage Act. Linking to illegal material
is also prohibited. WebmasterMoms reserves the right to check system
files, email, and other data on our servers for illegal content and materials,
or for any other reasons deemed necessary.
PORNOGRAPHY:
Pornography and sex-related merchandising, or links to such material,
even if legal, is not an acceptable use of WebmasterMoms servers.
ABUSE OF SERVER RESOURCES:
Running programs in the background on a WebmasterMoms server without
prior written authorization, or running chat rooms, Internet Relay Chat,
IRC bots, and the like are not acceptable uses of WebmasterMoms servers.
Further, any usage of twenty percent (20%) or more of our system resources
is an undue burden on our system and is unacceptable. If your usage ever
exceeds twenty percent (20%) of system resources, you will be contacted
and asked to eliminate the problem.
HACKING/CRACKING:
WebmasterMoms reserves the right to report illegal activities to any
and all regulatory, administrative, and/or governmental authorities for
prosecution.
OTHER BEHAVIOR:
The following examples of unacceptable behavior are non-exclusive, and
are provided for guidance purposes. If you are unsure if your actions
will be a violation of our policies please ask by sending us email to
abuse@WebmasterMoms.com
Server broadcast messages or any message sent on an intrusive basis to
any directly or indirectly attached network; Attempt to circumvent any
user authentication or security of host, network, or account; Accessing
data not intended for user; Probing the security of any network; Spawning
dozens of processes; Port scans, ping floods, packet spoofing, forging
router information, Denial of Service attacks, sniffers, flooding, spoofing,
ping bombing, smurfs, winnuke, land, teardrop; Promulgation of viruses;
IRC bots such as eggdrop or BitchX; Any activity, whether or not the intrusion
results in the corruption or loss of data, will be investigated and proper
action taken. The presence of any of these programs, whether or not run,
will result in action against the user, including suspension or termination.
CLIENT RESPONSIBILITY:
The client is responsible for all activity originating from the account
unless proven to be a victim of outside hacking or address forgery. The
client is responsible for securing their username/password. Use of WebmasterMoms
service requires a certain level of knowledge in the use of Internet languages,
protocols, and software. This level of knowledge varies depending on the
anticipated use and desired content of the web space by the client. The
following examples are offered: Web Publishing: requires knowledge of
HTML, properly locating and linking documents, FTPing Web contents, Graphics,
text, sound, image mapping, etc. FrontPage web publishing: knowledge of
the FrontPage tools as well as Telnet and FTP understanding and capability.
CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP
commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail
clients to receive and send mail, etc. The client agrees that he or she
has the necessary knowledge to create and maintain their web space. Client
agrees that it is not the responsibility of WebmasterMoms to provide
this knowledge or support outside matter specific to WebmasterMoms
servers.
BACKUPS:
Full backups are made weekly, and backups of new/changed data made nightly.
No guarantees are made of any kind, either expressed or implied, as to
the integrity of these backups. Backups are made for server restoration
purposes only. It is the clients’ responsibility to maintain local copies
of their web content any information. If loss of data occurs due to an
error of WebmasterMoms, WebmasterMoms will attempt to recover
the data for no charge to the client. If data loss occurs due to negligence
of client in securing their account or by an action of the client, WebmasterMoms
will attempt to recover the data from the most recent archive for a $100.00
fee.
IP NUMBERS:
WebmasterMoms maintains control and any ownership of any and all I.P.
numbers that may be assigned to the client and reserves in its sole discretion
the right to change or remove any and all IP numbers and addresses.
MONEY BACK GUARANTEE:
Should you become unsatisfied with our services within the first 30 days
of your account activation, WebmasterMoms will refund your hosting
fee.
If your account has been pre-paid, and more than 30 days has passed, you
will be refunded on a pro-rated basis, based on regular monthly charges
for your account
WebmasterMoms
does not refund setup or domain registration fees.
PRIVACY:
WebmasterMoms respects the privacy of all its clients. All account
information is kept strictly confidential. NO credit card numbers
are kept on the server. A hard copy of each order is kept on file,
and any information collected is used for our purposes only. No
information is ever sold or knowingly given out to any third party.
LIMITATION
OF LIABILITY:
WebmasterMoms shall not be responsible for any claimed damages, including
incidental and consequential damages, which may arise from WebmasterMoms
servers going off-line or being unavailable for any reason whatsoever.
Further, WebmasterMoms shall not be responsible for any claimed damages,
including incidental or consequential damages, resulting from the corruption
or deletion of any web site from one of WebmasterMoms servers. All
damages shall be limited to the immediate termination of service.
WebmasterMoms shall be the sole arbiter of what is and is not a violation
of these acceptable use policies. WebmasterMoms reserves the right
to terminate an account at any time and for any reason that causes harm
to any WebmasterMoms customer's web sites. WebmasterMoms reserves
the right to delete all content and files upon termination. WebmasterMoms
reserves the right to withhold any pre-paid funds for any site removed
for violations of these policies. WebmasterMoms reserves the right
to refuse, cancel, or suspend service at our sole discretion.
WebmasterMoms reserves the right to change these Policies without
prior notice or warning. Non-enforcement of any part of these Policies
does not constitute consent.
Violations of these Policies should be referred
to abuse@WebmasterMoms.com
All complaints
will be investigated promptly.
Placing an order confirms that you agree
and understand, and will abide by these rules and regulations.
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